Volunteering proved to be an effective learning environment, especially for those people who had to realise that their professional activities were not at all systemically relevant in terms of health crisis management. Strictly speaking, volunteering was a great opportunity to acquire soft skills that could then be used as an additional qualification in any professional setting.

But how can a volunteer recognise these new skills? How can employers be made aware of these skills as an added value for teamwork, stress situations or intercultural tasks? This is only possible if these new personal skills are being validated. Even if the wording suggests otherwise, it is “soft skills” that can make the difference in working life.

Therefore, the overall objective of the CRISISS project is to provide support and guidance to organisations that employ volunteers to implement soft skills recognition systems that empower volunteers to recognise and value their personal growth in soft skills.

The CRISISS target groups

The primary target group for CRISISS are organisations that employ volunteers in their daily work. The secondary target group is volunteers who can use the validation tools to visualise, document and recognise non-formally and informally acquired soft skills in the field of volunteering during the pandemic in order to increase their career opportunities as well as their personal development.